Privacy Policy

1. Overview & Commitment

Vamix Technologies (“Vamix”, “we”, “us”) is committed to protecting your personal information and respecting your privacy rights. This Privacy Policy outlines our principles regarding the collection, processing, storage, and protection of information when you interact with our websites (including vamix.net) and software products (such as Uptara).

2. Information We Collect

We collect minimal information strictly required to provide and secure our software products and engineering services:

• Account Credentials: Email address, encrypted authentication hashes, and workspace association data.
• Configuration Telemetry: Endpoint URLs, request headers, check frequencies, and alerting target webhooks configured by users.
• Technical Logs: IP addresses, browser user-agents, and server timestamps for security audit trails.

3. How We Use Information

We use telemetry and account information exclusively to execute uptime health checks, dispatch incident alerts, deliver engineering consulting projects, and maintain the reliability of our infrastructure. We do not sell user data to advertising third parties.

4. Data Retention & Deletion

Monitoring execution logs are retained according to plan limits (e.g. 30-day rolling windows) and are automatically pruned. Users can request total deletion of their team workspaces and associated data at any time by contacting our support team.

5. Contact Information

For privacy-related inquiries or data subject requests, please contact:
contact@vamix.net